You can share data from the forms listed in the table below. The table provides the following information:
Groups - identifies the form classification
Form Name - identifies the form
Share Form Data With - identifies the default setting for the scope of the data distribution:
Sync Behavior - identifies the default synch behavior for shared data:
Overwrite deletes any system data on the slave that does not exist on the master
Merge adds any system data on slave controller that does not exist on the master controller to the master controller. Note that user and device data, with the exception of the User Authorization profile data, is always overwritten. By default, the User Authorization profile data is merged.
NOTES
See also Limitations of Data Sharing and Data Sharing in a Mixed Cluster.
Within shared forms, you can restrict specific data fields that you do not want to share. See Identifying the Shared Data for instructions.
Shared Data |
|||
Groups |
Form Name |
Share Form Data With |
Sync |
5140/5240 Web Services |
None |
Merge |
|
Admin Group - Definition |
All Network Elements |
Overwrite |
|
Admin Group - Members |
All Network Elements |
Overwrite |
|
Alarm Email Notification |
All 3300 ICP |
Merge |
|
Bandwidth Management |
All Network Elements |
Overwrite |
|
Call Recognition Service |
All 3300 ICP |
Overwrite |
|
Class of Restriction Groups |
All Cluster Members |
Overwrite |
|
Class of Service Options |
All Cluster Members |
Overwrite |
|
Cluster Elements - Cluster Definition (See Note 1) |
All 3300 ICP |
Merge |
|
Cluster Elements - Cluster Members |
All 3300 ICP |
Merge |
|
Codec Settings |
All 3300 ICP |
Overwrite |
|
Controller Registry |
All 3300 ICP |
Overwrite only |
|
Date and Time (See Note 8) |
All Cluster Members |
Overwrite |
|
Default Account Codes |
All Cluster Members |
Overwrite |
|
Embedded UM Settings |
All 3300 ICP |
Overwrite |
|
External Visual VM |
All Cluster Members |
Overwrite |
|
Fax Service Profiles - Inter-Zone Fax Profile |
All Network Elements |
Overwrite |
|
Fax Service Profiles - Intra-Zone Fax Profiles |
All Network Elements |
Overwrite |
|
Feature Access Codes |
All Cluster Members |
Overwrite |
|
Independent Account Codes |
All Cluster Members |
Merge |
|
Inward Dialing Modification |
All Cluster Members |
Merge |
|
MiXML Applications |
All Cluster Members |
Merge |
|
MiXML Applications - Features |
All Cluster Members |
Merge |
|
Network Elements - Generic Properties (see Note 2) |
All Network Elements |
Merge |
|
Network Elements - 3300 NE Properties (see Note 2) |
All 3300 ICP |
Merge |
|
Network Group - Definition |
All Network Elements |
Overwrite |
|
Network Group - Members |
All Network Elements |
Overwrite |
|
Network Zone Topology |
All Network Elements |
Overwrite |
|
Network Zones (formerly Compression Zone Assignment) |
All 3300 ICP (See Note 11) |
Overwrite |
|
Shared System Options |
All 3300 ICP |
Overwrite |
|
SIP Device Capabilities |
All Cluster Members |
Merge |
|
SIP Device Capabilities - Called Party Inward Dialing Modification |
All Cluster Members |
Merge |
|
SIP Outbound Proxy |
All Cluster Members |
Merge |
|
SIP Peers NE Core |
All Cluster Members |
Merge |
|
SMDR Options |
All Cluster Members |
Overwrite |
|
System Access Points |
All Cluster Members (see Note12) |
Overwrite |
|
System Account Codes |
All Cluster Members |
Overwrite |
|
System IP Properties Domain Name Service (DNS) |
All Cluster Members |
Overwrite |
|
System IP Ports |
All Cluster Members |
Overwrite |
|
System Security Management |
All Network Elements |
Overwrite |
|
System Speed Calls S/C |
All Cluster Members |
Merge |
|
Traffic Report Options |
All Cluster Members |
Overwrite |
|
Zone Access Points |
All Network Elements |
Overwrite |
|
CO Trunk Circuit Descriptor |
None |
Merge |
|
DID Trunk Circuit Descriptor |
None |
Merge |
|
Digital CO Trunk Circuit Descriptor |
None |
Merge |
|
Digital DID Trunk Circuit Descriptor |
None |
Merge |
|
Digital E and M Trunk Circuit Descriptor |
None |
Merge |
|
DTS Service Profiles |
None |
Overwrite |
|
E and M Trunk Circuit Descriptor |
None |
Merge |
|
Digital Link Descriptors |
All Cluster Members |
Merge |
|
Loop Tie Trunk Circuit Descriptor |
None |
Merge |
|
MSDN-DPNSS-DASSII Trunk Circuit Descriptors |
None |
Merge |
|
Trunk Attributes |
All Cluster Members |
Overwrite |
|
ARS Call Progress Tone Detection |
All Cluster Members |
Merge |
|
ARS Call Progress Tone Detection Plan - Tones to Detect |
All Cluster Members |
Merge |
|
ARS Day and Time Zones |
All Cluster Members |
Overwrite |
|
ARS Digit Modification Plans |
All Cluster Members |
Overwrite |
|
ARS Digits Dialed |
None |
Merge |
|
ARS Leading Digits |
None |
Merge |
|
ARS Maximum Dialed Digits |
All Cluster Members |
Overwrite |
|
ARS Route Lists |
None |
Overwrite |
|
ARS Route Plans |
None |
Overwrite |
|
ARS Routes |
None |
Overwrite |
|
ARS Route Plans - Zone Plan |
None |
Overwrite |
|
Day and Time Zones - Time Zone Assignment |
All Cluster Members |
Overwrite |
|
Advisory Messages - Messages |
All Cluster Members |
Merge |
|
Multiline Advisory Messages |
All Cluster Members |
Overwrite |
|
ONS/OPS Circuit Descriptors |
All Cluster Members |
Overwrite |
|
Call Coverage Services |
All 3300 ICP |
Overwrite |
|
Call Rerouting Always Alternatives |
All Cluster Members |
Overwrite |
|
Call Rerouting First Alternatives |
All Cluster Members |
Overwrite |
|
Call Rerouting Second Alternatives |
All Cluster Members |
Overwrite |
|
Hunt Groups |
Hunt Group- Resilient Pair |
Overwrite |
|
Hunt Groups - Members |
Hunt Group- Resilient Pair |
Overwrite |
|
Intercept Handling |
All Cluster Members |
Overwrite |
|
Interconnect Restriction |
All Cluster Members |
Overwrite |
|
Multi-device User Groups |
Resilient Pair |
Overwrite |
|
Multi-device User Groups - Members |
Resilient Pair |
Overwrite |
|
Personal Ring Groups |
Resilient Pair |
Overwrite |
|
Personal Ring Groups - Members |
Resilient Pair |
Overwrite |
|
Pickup Groups |
All Cluster Members |
Overwrite |
|
Pickup Groups - Members |
Pickup Group - Member Hosts |
Overwrite |
|
Ring Groups |
Ring Group - Resilient Pair |
Overwrite |
|
Ring Group Members |
Ring Group- Resilient Pair |
Overwrite |
|
Admin Policies (See Note 6) |
All 3300 ICP |
Overwrite |
|
Admin Policies- Policy Members |
All 3300 ICP |
Merge |
|
Telephone Directory (See Note 9) |
All 3300 ICP |
Merge |
|
User Definition |
All Network Elements |
Merge |
|
Departments |
All Network Elements |
Merge |
|
Locations |
All Network Elements |
Merge |
|
User and Services Configuration - User Attributes |
All Network Elements |
Merge |
|
User Authorization Profiles |
All Network Elements |
Merge |
|
ACD Agent Skill Groups |
ACD Agent Skill Group - Resilient Pair |
Overwrite |
|
Agent Skill Group Members |
ACD Agent Skill Group - Resilient Pair |
Overwrite |
|
Associated Directory Numbers |
Resilient Pair |
Overwrite only |
|
Call Rerouting |
Resilient Pair |
||
CESID Assignment (see Note 10) |
Resilient Pair |
||
VM Mailboxes (see Note 3) |
None |
||
Device Level Resiliency- Administrator Managed Data - Device Data |
5560 IPT Master/Slave Association |
Resilient Pair |
|
Console Softkeys - Softkeys |
|||
Multiline Set Keys - Programmable Keys |
|||
Single Line IP Sets |
|||
Station Attributes |
|||
User and Device Attributes |
|||
IP Consoles |
|||
Multiline IP Sets (See Note 7) |
|||
User and Services Configuration - Device Attributes |
|||
Wireless IP Sets |
|||
Call Forwarding Profile |
Resilient Pair |
||
VM Multi-Level Auto Attendants (see Note 3) |
None |
||
Apps Config |
Resilient Pair |
||
Apps Programmable Key Info |
|||
Audio Feedback |
|||
Auto Dial Config |
|||
Call Forward Profile |
|||
Call Notification |
|||
Calling Line ID info |
|||
Contact Info |
|||
Dialing Info |
|||
Display Config |
|||
Float Key Config |
|||
Handset Config |
|||
HTML Applications |
|||
PC Connection Info |
|||
Phone Config |
|||
Programmed Keys |
|||
Screen Saver |
|||
URL Info |
|||
User Info |
|||
Voicemail Config |
|||
5235 Idle Softkeys (see Note 7) |
Resilient Pair |
||
5235 Idle Softkeys - Idle Softkeys |
|||
Auto Answer |
Resilient Pair |
||
Call Forwarding End Chaining |
|||
DND |
|||
Make Busy |
|||
Phone Lock |
|||
User Login Status |
|||
Guest Rooms |
Hospitality Gateway and Guest Room Host |
Overwrite only |
|
Guest Rooms – Data |
Hospitality Gateway and Guest Room Host |
Overwrite only |
|
Hotel Options |
None |
Overwrite only |
|
Linked Suites – Members |
Hospitality Gateway and Suite Host |
Overwrite only |
|
Local-only Directory Number List |
All Cluster Members |
Merge |
|
Hosted System Service |
All Cluster Members |
Merge |
|
Hosted System Service Type |
All Cluster Members |
Merge |
|
Hosted User Service |
All Cluster Members |
Merge |
|
Hosted User Service Type |
All Cluster Members |
Merge |
|
External FTP Server |
Admin Group Members |
Overwrite only |
|
User Roles (See Note 13) |
All Network Elements |
Merge |
|
User and Service Templates |
All Network Elements |
Merge |
|
User Simple Templates |
All Network Elements |
Merge |
|
Simple Templates |
All 3300 ICP |
Merge |
|
User and Service Templates - Template Definitions |
All 3300 ICP |
Merge |
|
User and Service Templates - Template IDs |
All Network Elements |
Merge |
|
Key Templates (See Note 14 |
All Network Elements |
Merge |
|
IDS Connection |
All Network Elements |
Merge |
|
User Service Data to LDAP Attributes Mapping |
All Network Elements |
Overwrite only |
|
DLM |
Application Group |
Overwrite |
|
License |
Application Group |
Overwrite only |
|
Member Command History |
Application Group |
Merge |
|
Member License Usage |
Application Group |
Merge |
|
License Violation |
Application Group |
Merge |
|
Licensed Network Elements |
All Network Elements |
Merge |
|
NOTES
The Cluster Elements form supports SDS operations that have a cluster scope. For data sharing, the Cluster Elements form has been split into two separate components: "Cluster Definition" and "Cluster Members".
The Cluster Definition component shares the Cluster name. Although the PNI can be changed in the Cluster Elements form, it is not shared from this form. The 3300 NE Properties component of the Network Elements form allows the PNI to be shared. You cannot modify the sharing scope.
The Cluster Member component contains the System Name, Cluster Element ID (CEID), the CEID Index number, CEID digits, Feature DN, and Comments. All data in the form are shared. If you delete an element from a cluster, the data will be automatically deleted from each element that is sharing the form, provided that the data is not referenced in the element's Remote Directory Numbers form. You cannot modify the sharing scope of this component.
The Network Elements form supports SDS operations that have a network scope. For data sharing, this form has been split into two separate components: "Generic Properties" and "3300 NE Properties".
The Generic Properties component shares the Network Element name and the IP Address across all network elements. You cannot modify the sharing scope because this data is required at the network level for SDS to function.
The 3300 NE Properties component shares the Primary Node Identifier (PNI) and the Cluster Element Index (CEID) of the 3300 ICP and SX-2000 systems at the specified scope. You cannot define the scope of the 3300 NE properties in the Data Sharing form.
Ensure that you set the VM Mailboxes form and the VM Multi-Level Auto Attendants form to share data at the same scope (Resilient Pair or None).
For the SMDR Options form, SDS shares all fields except the System Identification and Tag Call Identifier.
SDS does not support Hot Desk PIN changes that are made through the Superkey. Only changes made through the Multiline IP Sets form or from the Desktop tool are supported.
Sharing User Authorization Profile data with a pre-3300 ICP Release 8.0 system requires mapping of policy data to administration access data and vice versa. The following tables describe the mapping that takes place:
Admin Policy to Admin Access Mapping |
|
From 3300 ICP Rls 8.0 |
To Pre-3300 ICP Rls 8.0 |
Root Admin policy |
SDS Admin Access |
System Admin policy |
System Admin Access |
Remote System Admin policy |
System Admin Access |
Custom policy |
System Admin Access |
The handling of policy data in the Release 8.0 system is different when the SDS change comes from a pre-8.0 system. For first-time changes to a user profile made on the pre-8.0 system, the mapping from the above table applies. If that profile is then assigned a custom policy on the 8.0 system, subsequent changes to the profile coming from the pre-8.0 system will be ignored.
Admin Access to Admin Policy Mapping |
|
From Pre-3300 ICP Rls 8.0 |
To 3300 ICP Rls 8.0 |
SDS Admin Access |
Root Admin policy |
System Admin Access |
System Admin policy |
For the 5235 Idle Softkeys form, SDS shares only the Prime Directory Number (key) and Personal Softkeys Selected fields.
NOTE: The 5235 IP Phone is no longer supported as of MiVoice Business Release 8.0.
Because of the frequent telephone directory changes, the recommended sync behavior in clustered hospitality environments is Overwrite.
Sharing from an MiVoice Business system provisioned with longer CESIDs (11 or 12 digits) to an MiVoice Business system with shorter ones (10 digits or fewer) is not supported. Attempts to do so will generate SDS error logs. Correct the problem by limiting CESIDs to the shorter length (if possible) or upgrade the entire network to support the longer CESIDs.
In a network with multiple customers, with the Call Billing for SIP Gateway feature enabled, this form must only be shared with All Cluster Members, since different customers cannot share the same set of default billing and calling party numbers.
Data in the "Music Source - Directory Number" field is not shared. The Directory Number (DN) associated with the Music on Hold over IP source is not designed for use anywhere else in the MiVoice Business system, including programming it on a phone as a key appearance.
User Roles associated with the Default or a pre-Release 7.0 template are shared with all nodes (MiVB Release 7.x, 6.x, and 5.x). Roles associated with 7.0 templates are NOT shared with the older systems, which do not support 7.0 templates.
MiVB 7.0 User and Service Template can only use 7.0 Key Template; however, the Default Key Template can be used for both 7.x User and Service Templates and pre-7.0 User and Device Templates.